Frequently Asked Questions
What time should I arrive?
Please arrive 30 mins before your dedicated time slot.
Can I use discount codes on the day?
Additional discounts and promotional offers cannot be applied to samples on the day.
When will the store be open?
Opening from 9am. Please arrive 30 minutes before your dedicated time slot.
Will there be general admission?
This is a ticketed event, some general admission entry will be available on the day but entrance is not guaranteed for non-ticket holders.
Will the sample sale be held online, too?
No. This is an in-person only event.
Is the event ticketed?
Yes, there is a maximum of 2 tickets per person. Please arrive with your ticket ready.
What are the prices of the samples?
Prices will start from £5.
Am I guaranteed the piece I want?
As this is a sample sale, many of the pieces on sale are one-of-a-kind, so we recommend arriving early to avoid disappointment!
We will be temporarily holding the queue throughout the day in order to replenish the store, so don't be disheartened if you're late - newness will be on its way!
All stock is subject to availability and we cannot guarantee any style or size.
What size are the samples on sale?
We will be retailing samples in all sizes, from 2XS to 3X. However, availability in your size is not guaranteed.
Can I buy imperfect items?
In order to reduce waste, we will be bringing imperfect samples to the event - available to purchase with huge price reductions!
Can I return sample sale items?
All items purchased at the Seekers Sample Sale are final, and ineligible for return in-store or online.
Please ensure that you're happy with your purchase before leaving the store as we will not honour any returns or exchanges beyond the point of sale.
Will there be hoodies and knitwear?
It wouldn't be a Seekers event without our signature hoodies or knitwear! You'll be able to purchase all kinds of pieces, including hoodies, tees and joggers, plus more.
What payment methods will be accepted?
This event will be card payment only.
Will there be Brother and Kin samples?
No, this event will only retail Sisters & Seekers.
Any more questions?
If you have any further questions about the event then we're here to help! Contact us here or speak to us on Live Chat!