Orders are processed 7 days a week, excluding public holidays, but orders placed on next-day or express services after the stated cutoff points will experience an additional day for delivery on the timeframe stated. 

The estimated delivery date of pre-order items can be found within the product description, and any orders containing pre-order or delayed delivery products are ineligible for next day and express delivery options. 

Your complete order will always be dispatched within one package, meaning that any orders which contain pre-order items will not be dispatched until the date stated on the pre-order item. 

If you would like to receive your additional items prior to this date, we would recommend creating two separate orders. 

Please note: shipping charges are non-refundable. Sisters & Seekers cannot be held responsible for any parcels lost or stolen during transit, and any issues in this regard must be taken up with the courier or local depot. Find out more here.