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The Cold West: Sunday 1PM (gmt)

Shipping

We are a UK based company and ship worldwide!

UK Delivery
  • Easy Going Delivery - Dispatched within 7 to 12 working days - Royal Mail - £4.49
  • Easy Going Delivery - Dispatched within 7 to 12 working days - Royal Mail - FREE for orders over £100
  • Next Day Delivery - Order by 3PM Monday to Thursday - DPD - £6.99

 

International Delivery 

International customers can shop with free shipping, make sure to select your country when visiting our site and you'll see a pop-up along the top of the site with the minimum spend for free shipping.

If you choose to shop in your local currency you may see different costs to what is listed below. You can select your local currency by using the drop-down menu at the bottom of the website. 

 

Ireland: Up to 10 working days - €8.00

USA: Up to 8 working days - $10.00 

Canada: Up to 8 working days - CA$15.00

Australia: Up to 8 working days - AU$13.00

New Zealand: Up to 8 working days - £7.00

UAE: Up to 8 working days - AED$35.00 

Norway: Up to 10 working days - NOK90 

Rest of Europe:

  • Standard - Up to 10 working days - €8.00
  • Express - Up to 8 working days - €18.00
  • Express - Up to 8 working days - FREE above €135

Rest of the World: Timeframe calculated at checkout - £7.00


International orders are shipped with DHL or DPD who partner with local couriers, this varies for each international country. You will be provided with this information via your tracking notifications once your parcel has been shipped.  

Although we do our best to advise accurate delivery times, they may be extended during busy periods.  

 

Order Processing

All orders are collected by our courier within 72 hours of placing your order. Orders are processed throughout each working day (Monday to Friday), excluding weekends and UK public holidays.  

You will receive an email once your order has been processed, and then another email with tracking information once your order has been collected by the courier.  

 

Pre-Order Items

You can find the estimated shipping date of pre-order items in the product description. Pre-order items are not available for next day delivery or Saturday delivery and will be dispatched on the date stated in the product description.

If your order includes a pre-order item alongside other items, we will ship your order once all the items have arrived with us. Therefore, the estimated shipping date of the pre-order item is the date your whole order will be shipped.

We always aim to ship items on or before the estimated shipping date, but please allow an additional few days for shipping during busy periods.

 

Please note: Shipping charges are non-refundable. Sisters & Seekers can’t be held responsible for any lost or stolen parcels during transit. Any issues regarding this must be taken up with the courier or local depot. 

Shipping FAQ

Do I have to pay taxes and customs when my order arrives?

All taxes and custom charges are included within the total price at checkout, there are no additional charges when your order arrives unless stated otherwise.

Want to change your order or shipping address?

We will try our best to change this for you, please contact support@sistersandseekers.com with your name and order number as soon as you realise. If the parcel has already been dispatched we will not be able to update the address.

More questions?

Contact our Customer Care Team here, or get in touch via the live chat during working hours.

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