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Frequently Asked Questions

Where will the sample sale be?

You can find us at 46 South John Street, Liverpool ONE, L1 8BJ

When will the store be open?

Opening at 9am and closing at 6pm, you can visit our one-day sample sale on March 9th, 2024.

Will the sample sale be held online, too?

No. This is an in-person only event.

Is the event ticketed?

No, the event is not ticketed - simply turn up and join the queue.

Am I guaranteed the piece I want?

As this is a sample sale, many of the pieces on sale are one-of-a-kind, so we recommend arriving early to avoid disappointment!

We will be temporarily holding the queue throughout the day in order to replenish the store, so don't be disheartened if you're late - newness will be on its way!

All stock is subject to availability and we cannot guarantee any style or size.

What size are the samples on sale?

We will be retailing samples in all sizes, from XS to XXL+. However, availability in your size is not guaranteed.

Will bestsellers be available to purchase?

Yes! Samples of our bestsellers will be available with huge reductions at the event.

Can I buy faulty items?

In order to reduce waste, we will be bringing faulty samples to the event - available to purchase with huge price reductions!

Can I return sample sale items?

All items purchased at the Seekers Sample Sale are final, and ineligible for return in-store or online.

Please ensure that you're happy with your purchase before leaving the store as we will not honour any returns or exchanges beyond the point of sale.

Will there be hoodies?

It wouldn't be a Seekers event without our signature hoodies! You'll be able to purchase all kinds of pieces, including hoodies, tees and joggers.

Will there be any benefits for Cool Girl Community Members?

We've got something in the works! Keep an eye on your emails for members-only updates.

What payment methods will be accepted?

This event will be card payment only.

Will there be Brother and Kin samples?

Yes! The event will retail both Sisters & Seekers and Brother & Kin pieces.

Any more questions?

If you have any further questions about the event then we're here to help! Email us at support@sistersandseekers.com or speak to us on Live Chat!

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